We do not file refunds. Only you, or the licensed customs broker that filed your entries, can file a CAPE Declaration in ACE. CBP charges no fee. Not a government website; not affiliated with CBP. CBP says: "Do not enter any information into a website other than ACE that claims to process IEEPA refunds." (CSMS 68569567). Official CBP information: www.cbp.gov/trade/programs-administration/trade-remedies/ieepa-duty-refunds

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Customs broker

John S. James Co.

6002 Commerce Blvd., Suite 115, Garden City, GA, 31408 johnsjames.com(912) 232-02114 of 9 checked
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Facts and sources

last check Oct 8, 2026
Fee modelHow the firm charges for a recovery engagement.
—Not yet checked
Stated feeThe rate or range the firm states, e.g. 15–25% of recovered duties, or cents on the dollar for a purchase.
—Not yet checked
Typical fee %One number per firm, used for the 'Net to you' estimate: the rate the firm confirmed; for fees in tiers by claim size, the tier the firm states for a $250,000 claim; otherwise the midpoint of the stated range. Blank if the firm does not charge a percentage, or if its own page states rates that conflict.
—Not yet checked
Minimum claimSmallest refund claim (duties paid) the firm takes on.
—Not yet checked
CapabilitiesWhat the firm does itself, as stated on its site or confirmed by phone.
Files CAPE as filer of recordRead on the firm's website on Oct 8, 2026
Files in CAPE directlyCBP accepts CAPE declarations only from the importer of record or the licensed broker that filed the entries. 'Yes' means the firm can submit for entries it filed; 'No' means it prepares the claim for your broker or your own ACE account.
YesRead on the firm's website on Oct 8, 2026
CBP broker permit (filer code)Checked against CBP's permitted customs brokers listing.
CBP filer code 413 (JOHN S JAMES CO, Garden City GA)Checked in the official registry on Oct 8, 2026
Years in customs practice
80 yrsRead on the firm's website on Oct 8, 2026
Response timeHow fast an inquiry gets a substantive reply.
—Not yet checked

Each label names the evidence and the date it was checked. A checked value expires after a set period unless we check it again. How checks work.

About

Savannah-based customs broker and forwarder (80+ years); IEEPA page: reviews entries for refund potential, prepares documentation, calculates refunds from ACE reports, files CAPE submissions.

Listing source: firm website (2026-09-16) (link)

Reported details

Reported by the firm or a public source; not yet checked.

Ports served
Savannah; Atlanta; Charleston; Charlotte; Jacksonville; Knoxville
Tariff-refund page
https://johnsjames.com/ieepa-tariff-refunds/